These terms are an agreement between you and [Company legal name] ("Piclara", "we"), a [state and type of entity] with its address at [business address]. By using the site or placing an order you accept them. If we change them we post the new version here with a new date; orders already placed stay under the terms in force when you ordered.
Print turns a photo of your pet or your people into portraits in different art styles, made with artificial intelligence, and sells them printed on canvas. Printing and shipping are done for us by a print-on-demand production partner. Print is the seller and is responsible to you for your order.
You must be 18 or older to place an order. Previews are free and need no account; ordering needs a sign-in with a verified email address. Keep access to that email secure, because anyone who can read it can sign in as you. We may suspend accounts used to break these terms.
You may only upload photos you took, own, or have permission to use, and you confirm this each time you upload. If a photo shows other people, you must have their permission to turn it into a portrait.
You keep all rights in your photos. You give us a limited permission to store and process them only to make your previews, print and deliver your order, and support you. We do not use your photos or portraits to train AI models, and we do not use them in our marketing unless you separately say yes.
Once you pay for a portrait, you may use it for personal, non-commercial purposes, such as sharing it or giving it as a gift. Commercial use, such as selling copies, needs our written permission. Previews you never order are deleted as described in the privacy policy.
Each portrait is an artistic interpretation in the style you choose. It will not match your photo exactly, and results differ each time. How good it looks depends a lot on the photo: clear, well-lit photos work best.
Because you see your portraits before paying and choose the one you like, we cannot refund an order because of the style or the AI's interpretation. Before anything prints, a person checks your chosen portrait and the print file. If we find a problem, such as a distorted face or missing detail, we contact you before printing.
Prices are in US dollars and shown before you pay. Sales tax and shipping are shown at checkout. Payments are processed by Stripe under its own terms. We never see or store your full card number. A price change never affects an order you have already placed.
After payment we prepare a high-resolution print file, and a person reviews your order. You can cancel for a full refund until we approve it for printing. After that, printing has started and it can no longer be cancelled.
We ship to addresses in the United States only. Delivery times shown are estimates, not guarantees. Please check your address carefully: if an order is sent to the address you gave and cannot be delivered because it was wrong, sending it again is at your cost. Tracking is shown on your order page once your canvas ships.
If your canvas arrives damaged, has a printing defect, is not the portrait you approved, or never arrives, we reprint it or refund you. How to report a problem and the deadlines are in the reprint and refund policy.
You may not upload content that is illegal, that you have no right to use, or that sexualizes anyone. You may not copy or scrape the site, get around security checks or usage limits, or use the service to make products for resale. We can refuse or remove content that breaks these rules, and cancel related orders with a full refund.
Apart from what these terms promise, the site and previews are provided as they are. We do not promise that the site will always be available or free of errors, or that an AI portrait will look like its subject.
To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for an order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited by law, or your rights under consumer protection law.
How we handle your information is described in the privacy policy, which is part of these terms.
These terms are governed by the laws of [state]. If you have a problem, please contact us first so we can try to fix it. [Dispute resolution: courts or arbitration, to be decided with counsel.]
[Company legal name], [business address]. Email: [support email].
Last updated: [date].
Draft placeholder pending counsel review. The final page opens with this plain-English summary, then the full text.